24/7 Emergency Customer Service
Though propane is a safe fuel, Dixie LP-Gas doesn’t take any shortcuts when it comes to customer safety. We are proud to provide each and every Hill County customer with 24/7 emergency service to keep your family or business safe. It is our goal to keep our customers safe and comfortable, no matter the season, which is why we provide this around-the-clock service. If your tank is out of propane or your heating system won’t start, give us a call anytime and we’ll send someone out to your property right away. Let our family take care of your family—the pleasure is all ours.
CALL FOR EMERGENCY SERVICE
Are you in need of emergency services? Call us!
Propane Safety Information
It’s important to be familiar with the scent of propane gas and know what to do in the case of an emergency. Please visit our Propane Safety web page to learn important safety information and procedures to follow if you suspect there may be a gas leak on your property.
No-Heat Checklist for Homeowners in Hill County
Experiencing a lack of heat when you turn your furnace or boiler on? Try these tips, and if they don’t work, give us a call. We’ll be more than happy to come assist you with your home heating emergency.
- Ensure that your thermostat settings are correct and the batteries have juice.
Double-check that your thermostat has batteries and has the function set to “auto” or “heat.” The thermostat will need to be set above the current temperature of the home.
- Check that breakers are not tripped and emergency switches are on.
Sometimes, electrical issues happen, and breakers are tripped for safety purposes. Ensure that your furnace or boiler’s breaker is on. Red emergency switches should also be on: these can usually be found at the top of your basement stairs and on your heating unit itself.
- Verify that you have fuel by checking your storage tank gauge.
Your oil or propane tank has a small round sight glass that houses the tank gauge. Check to ensure that you have at least 1/3 of a tank full. If not, order more fuel today.
- Press your heating system’s red reset button one time only.
You should see a reset button on the side of your home heating system. Press it one time only to see if your furnace or boiler can be reset. If you press it once, and it doesn’t work, give our experts a call, so they can assist you.
Still No Heat? Call Today
Dixie LP-Gas is here to help you with all your home heating needs! If you need heating assistance, be sure to give us a call today. We look forward to helping you achieve the best home comfort imaginable in Hill County, TX!